Critical incident

U-Haul System: HSL is Fully Restored

Affected: Hitch Scheduling Log (HSL)

Current status of U-Haul System: Operational — live U-Haul System status

Timeline

1. Apr 8, 2026, 01:06 UTC
   investigating
   The HSL is currently unavailable. The team is actively working to resolve the issue and restore service as quickly as possible. For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
2. Apr 8, 2026, 01:35 UTC
   monitoring
   The issue was a lingering effect from the outage earlier, which impacted the network and core U-Haul Servers. If you encounter any lingering issues, please contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
3. Apr 8, 2026, 01:45 UTC
   resolved
   The issue was a lingering effect from the outage earlier, which impacted the network and core U-Haul Servers. If you encounter any lingering issues, please contact support at either 606901, 800-223-6217. -------------------------------------------------------------------------------------------------

Updates as published by U-Haul System (original).