Minor incident

Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic

Nov 2, 2026, 09:46 UTC
started
12:39 UTC
resolved
2 h 54 min
duration

Affected: SMS, Europe

Current status of Twilio: Minor issues — live Twilio status

Timeline

  1. Nov 2, 2026, 09:46 UTC
    investigating
    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Nov 2, 2026, 10:55 UTC
    investigating
    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Nov 2, 2026, 12:09 UTC
    identified
    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  4. Nov 2, 2026, 12:11 UTC
    monitoring
    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Nov 2, 2026, 12:39 UTC
    resolved
    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic is operating normally.

Updates as published by Twilio (original).

Other services with incidents at the same time

This was part of a wider event: 35 services reported incidents within the hour.

More Twilio incidents