Minor incident

ThousandEyes: (FedRAMP) Usage and billing page data may experience delays

Oct 9, 2026, 20:14 UTC
started
23:15 UTC
resolved October 12, 2026
3 days 3 h
duration

Affected: ThousandEyes Platform and API

Current status of ThousandEyes: Under maintenance — live ThousandEyes status

Timeline

  1. Oct 9, 2026, 20:14 UTC
    investigating
    ThousandEyes for Government (FedRAMP) Usage and billing page data may show stale data for some customers
  2. Oct 10, 2026, 00:14 UTC
    monitoring
    A fix has been implemented and we are monitoring the results. The usage data is reflecting now correctly, no more customer impact
  3. Oct 12, 2026, 23:15 UTC
    resolved
    This incident has been resolved.

Updates as published by ThousandEyes (original).

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