ThousandEyes outage history and status
Is ThousandEyes down right now?
Maintenance
Service Under Maintenance Affected: Data Centers: EMEA (maintenance) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
98.89%
uptime, 90 days
19
incidents, 90 days
8 h 26 min
median time to fix
Oct 14, 2026
last incident
ThousandEyes components
Alerts and Notifications
- Alert processing Operational
- Notification dispatching Operational
- Webhook and Integrations Operational
- Email notifications Operational
Agent Configuration and Data Collection
- Cloud and Enterprise Agents: Registration controller Operational
- Cloud and Enterprise Agents: Test assignment and configuration controller Operational
- Cloud and Enterprise Agents: Data ingress Operational
- Endpoint Agents: Test assignment and configuration controller Operational
- Endpoint Agents: Data submission collector Operational
- Connected Devices Agent Registration Operational
- Connected Devices Test Assignment Operational
Cloud Agents: Americas
- Data Centers: AMER Operational
- Broadband Providers: AMER Operational
- Mobile Providers: AMER Operational
- Azure: AMER Operational
- AWS: AMER Operational
- Google Cloud: AMER Operational
- Alibaba Cloud: AMER Operational
Cloud Agents: Asia Pacific
- Data Centers: APAC Operational
- Azure: APAC Operational
- AWS: APAC Operational
- Google Cloud: APAC Operational
- Alibaba Cloud: APAC Operational
Cloud Agents: Europe, Middle East and Africa
- Data Centers: EMEA Maintenance
- Azure: EMEA Operational
- AWS: EMEA Operational
- Google Cloud: EMEA Operational
- Alibaba Cloud: EMEA Operational
ThousandEyes Platform and API
- Platform Availability Operational
- API Availability Operational
- Test data availability Operational
- Reports and Dashboards Operational
- Snapshots and Share Links Operational
- SAML/SSO Operational
- Configuration and Management Operational
- Embedded Widgets Operational
- Customer Success Chat Operational
- Devices Operational
- Usage and Billing Operational
- Event Detection Operational
- Endpoint Agent Views Operational
BGP
- Public BGP collection and processing Operational
- Private BGP Collection & Processing Operational
ThousandEyes for Government (FedRAMP)
- ThousandEyes Platform and API Operational
- Agent Configuration and Data Collection Operational
- Alerts and Notifications Operational
- Routing Tests (BGP) Operational
- ThousandEyes for OpenTelemetry Operational
- Cloud Agents: FedRAMP Operational
ThousandEyes' corporate website
- ThousandEyes corporate website Operational
- Internet Outages Map Operational
Agent Repositories and Downloads
- Ubuntu repository Operational
- RHEL / CentOS repository Operational
- Appliance downloads Operational
- Custom Appliance Downloads Operational
- Endpoint Agent downloads Operational
- Internet Insights collection and processing Operational
- Cloud Insights Operational
- Traffic Insights Operational
- ThousandEyes for OpenTelemetry Operational
ThousandEyes outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 14, 2026, 17:45 UTC | Service Degradation Affecting Dashboards Visualization in US2 Region Reports and Dashboards | Minor | 1 h 33 min |
| Oct 12, 2026, 18:32 UTC | Cloud and Enterprise Agents showing DNSSEC failures. Agent Configuration and Data Collection, Cloud and Enterprise Agents: Data ingress | Major | 25 h 19 min |
| Oct 10, 2026, 14:50 UTC | Network outage in London, England (Webex Calling) Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress | Minor | no update since Oct 10, 2026 |
| Oct 10, 2026, 04:47 UTC | Dashboard widgets showing data for Events datasource are affected in US1 region. Reports and Dashboards | Minor | 5 days 16 h |
| Oct 9, 2026, 20:14 UTC | (FedRAMP) Usage and billing page data may experience delays ThousandEyes Platform and API | Minor | 3 days 3 h |
| Oct 9, 2026, 07:32 UTC | Service Degradation Affecting Test Views Load Times Test data availability | Minor | 20 h 16 min |
| Oct 5, 2026, 09:57 UTC | Service degradation affecting ThousandEyes Platform Views Embedded Widgets, Endpoint Agent Views | Minor | 8 h 26 min |
| Sep 24, 2026, 18:12 UTC | Service Degradation Affecting Internet Insights Application Outages Internet Insights collection and processing | Minor | 5 h 53 min |
| Sep 11, 2026, 14:12 UTC | Issues with Custom Webhook Integrations Webhook and Integrations | No impact | 2 h 28 min |
| Sep 8, 2026, 05:01 UTC | Degradation in BGP Private Monitors in US1 Region Private BGP Collection & Processing | Minor | 6 h 18 min |
| Aug 26, 2026, 16:52 UTC | Service Degradation Affecting Internet Insights Provider Intelligence Internet Insights collection and processing | Minor | 4 h 39 min |
| Aug 26, 2026, 08:44 UTC | Investigating Possible Degradation of the Chat with Support Platform Availability, Customer Success Chat | No impact | 31 h 13 min |
| Aug 25, 2026, 09:00 UTC | Investigating possible degradation of the Support Page Platform Availability, Customer Success Chat | No impact | 2 days 7 h |
| Aug 21, 2026, 20:40 UTC | (FedRAMP) Possible Delayed or Incorrect Sensitivity Alerts Alerts and Notifications | No impact | <1 min |
| Aug 21, 2026, 08:19 UTC | Service Degradation Affecting Logins in EU Region Platform Availability | No impact | 17 h 05 min |
| Aug 20, 2026, 07:28 UTC | Delays in Network & App Synthetics Alerts Alert processing | No impact | 4 h 18 min |
| Aug 9, 2026, 06:01 UTC | Service degradation affecting Endpoint scheduled tests Endpoint Agents: Test assignment and configuration controller | No impact | 33 min |
| Aug 7, 2026, 14:13 UTC | Service Degradation Affecting Logins in US Regions Platform Availability | Minor | 4 days 21 h |
| Aug 6, 2026, 12:48 UTC | Network outage in Frankfurt, Germany (Webex Calling) Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress | Minor | no update since Aug 6, 2026 |
| Jul 24, 2026, 16:55 UTC | Service Degradation Affecting Test Views Load Times Platform Availability, API Availability, Test data availability | Minor | 14 days 21 h |
| Jul 23, 2026, 13:48 UTC | Issues with Dashboard Widgets in the US1 Region Reports and Dashboards | Minor | 3 h 09 min |
| Jul 21, 2026, 15:05 UTC | Service degradation affecting Dashboards in US2 Region Reports and Dashboards | No impact | 25 h 39 min |
| Jul 15, 2026, 22:51 UTC | Cloud and Enterprise Agent Data Delays in EU1 Alert processing, API Availability, Test data availability, Notification dispatching, Webhook and Integrations, Email notifications | Major | 1 h 25 min |
| Jul 11, 2026, 14:42 UTC | Delays in Endpoint test data in US1 region. Endpoint Agents: Data submission collector | Minor | 2 h 18 min |
| Jul 9, 2026, 11:57 UTC | Ongoing issues in South Korea (SK Telecom - AWS Wavelength) Data Centers: APAC | Minor | 27 days 23 h |
48 incidents in our archive since March 12, 2026.
When and where ThousandEyes fails
By weekday
Most incidents start on Wed.
- Mon3
- Tue8
- Wed13
- Thu9
- Fri8
- Sat6
- Sun1
Most affected, last 12 months
- Reports and Dashboards9
- Cloud and Enterprise Agents: Data ingress8
- Platform Availability7
- Cloud and Enterprise Agents: Test assignment and configuration controller6
- Alert processing5
- Data Centers: APAC4
- Test data availability4
- API Availability3
Scheduled maintenance
- Oct 27, 2026, 06:00 UTC Network Maintenance in Kuwait City, Kuwait (Zain)
- Oct 28, 2026, 09:00 UTC Network Maintenance in San Diego, CA
- Oct 28, 2026, 21:00 UTC Network Maintenance in Vienna, Austria
- Oct 29, 2026, 04:00 UTC Network Maintenance in Santo Domingo, Dominican Republic (Claro)
- Oct 29, 2026, 05:00 UTC IP replacement on New Delhi, India
- Nov 2, 2026, 05:00 UTC Network Maintenance in Ashburn, VA (Charter)
- Nov 5, 2026, 08:00 UTC Capacity increase on New Delhi, India (Vodafone Idea)
- Nov 10, 2026, 10:00 UTC Capacity increase on Madrid, Spain (Vodafone)
- Nov 10, 2026, 10:00 UTC Capacity increase on Madrid, Spain (Telefónica)
- Nov 16, 2026, 00:00 UTC Decommission of multiple AWS Local Zone Cloud Agents
Other monitoring & observability services
- Up Airbrake 100% · 90 d
- Up BugSnag SaaS at bugsnag com 100% · 90 d
- Up Convivastatus 100% · 90 d
- Up Datadog Govcloud 100% · 90 d
- Up Datadog US1 100% · 90 d
- Up Domotz 100% · 90 d
- Up Loggly 100% · 90 d
- Up LogicMonitor 100% · 90 d
FAQ
- Is ThousandEyes down right now?
- At our last check ThousandEyes's official status page reported: Service Under Maintenance. This page refreshes the status every few minutes.
- How often does ThousandEyes go down?
- ThousandEyes reported 19 incidents in the last 90 days (1 major or critical), with 1,440 minutes of major outage: 98.89% uptime.
- When was the last ThousandEyes outage?
- The latest reported incident started on Oct 14, 2026, 17:45 UTC: "Service Degradation Affecting Dashboards Visualization in US2 Region", resolved after 1 h 33 min.
- How long do ThousandEyes outages last?
- Half of ThousandEyes's incidents in the last 90 days were resolved within 8 h 26 min.
Source: ThousandEyes official status page · RSS of ThousandEyes incidents · status badge for your site