OutageDB

No impact incident

Monetate: Web application elevated error rate

Oct 9, 2026, 20:15 UTC
started
20:47 UTC
resolved
32 min
duration

Affected: Marketer

Current status of Monetate: Operational — live Monetate status

Timeline

  1. Oct 9, 2026, 20:15 UTC
    investigating
    We are investigating an issue affecting the Marketer web application. All decision services are fully functional and not affected by this issue.
  2. Oct 9, 2026, 20:19 UTC
    identified
    The short term issue has been identified and a workaround is in place, returning some functionality to the marketer website. The root cause is still under investigation.
  3. Oct 9, 2026, 20:32 UTC
    monitoring
    We are seeing recovery of the marketer service.
  4. Oct 9, 2026, 20:47 UTC
    resolved
    This incident has been resolved.

Updates as published by Monetate (original).

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