Major incident

Egnyte Platform: Intermittent Sync issues

Affected: Sync

Current status of Egnyte Platform: Operational — live Egnyte Platform status

Timeline

1. Oct 6, 2026, 18:25 UTC
   identified
   We are currently investigating synchronisation issues. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
2. Oct 6, 2026, 19:18 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 6, 2026, 19:38 UTC
   resolved
   This incident has been resolved.

Updates as published by Egnyte Platform (original).