OutageDB

Stonly outage history and status

Is Stonly down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.95%
uptime, 90 days
2
incidents, 90 days
32 min
median time to fix
Sep 8, 2026
last incident

Stonly components

Stonly outage history

Nov: 2 incidents, 323 min of major outage 2 Nov Dec: 1 incidents, 97 min of major outage 1 Dec Jan: 2 incidents, 233 min of major outage 2 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 1 incidents, 9 min of major outage 1 Mar Apr: 2 incidents, 102 min of major outage 2 Apr May: 2 incidents, 99 min of major outage 2 May Jun: 2 incidents, 0 min of major outage 2 Jun Jul: 2 incidents, 15 min of major outage 2 Jul Aug: 1 incidents, 33 min of major outage 1 Aug Sep: 1 incidents, 31 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Stonly incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 8, 2026, 08:09 UTC Stonly editor not loading
Stonly Editor
 Critical 31 min
Aug 17, 2026, 13:23 UTC Intermittent failures when loading guides
Stonly Guides
 Major 33 min
Jul 28, 2026, 15:38 UTC Changes to triggers are applied with a Delay No impact —
Jul 16, 2026, 10:30 UTC Platform outage
Stonly Editor, Stonly customers KB's - location N, Stonly customers KB's - location C, Knowledgebase search, Stonly Guides, Stonly Website
 Major 15 min
Jun 9, 2026, 15:43 UTC AI Answers partial outage
Stonly AI Bot
 Minor 25 min
Jun 3, 2026, 08:12 UTC Guide Summary generation and AI Agent assist issues
Stonly AI Bot
 Minor 2 days 2 h
May 6, 2026, 13:33 UTC Intermittent guide loading timeouts Major —
May 4, 2026, 14:50 UTC Intermittent platform outages
Stonly customers KB's - location N, Stonly Guides
 Major 1 h 39 min
Apr 30, 2026, 13:28 UTC Performance degradation on KBs and Guides
Stonly customers KB's - location N, Stonly Guides
 Minor 50 min
Apr 28, 2026, 08:23 UTC Due to service provider networking issues, Automation and Segment integration is down Major 1 h 42 min
Mar 30, 2026, 12:32 UTC Problem with the Guide publish functionality
Stonly Editor
 Major 9 min
Jan 27, 2026, 11:35 UTC AI Answers not returning results
Stonly AI Bot
 Critical 3 h 29 min
Jan 19, 2026, 13:57 UTC Problem with new release package
Stonly Editor, Stonly customers KB's - location N, Stonly customers KB's - location C, Stonly AI Bot, Stonly Contact Forms, Knowledgebase search
 Major 24 min
Dec 11, 2025, 14:21 UTC Guide updates not reflected in AI Bot answers
Stonly AI Bot
 Major 1 h 37 min
Nov 5, 2025, 11:52 UTC Increased error rate for embedded guides
Stonly Guides
 Major 2 h 32 min
Nov 4, 2025, 13:32 UTC General database performance degradation
Stonly Editor, Stonly customers KB's - location N, Stonly customers KB's - location C, Stonly AI Bot, Stonly Contact Forms, Knowledgebase search
 Major 2 h 50 min
Oct 28, 2025, 12:05 UTC Stonly guides and Knowledge Bases unavailable
Stonly Editor, Stonly customers KB's - location N, Stonly customers KB's - location C, Knowledgebase search, Stonly Guides
 Critical 21 min
Sep 12, 2025, 13:22 UTC Service Issue
Stonly Website
 Major 12 min
Sep 10, 2025, 13:39 UTC Images unavaliable globally
Stonly Editor, Stonly Guides
 Major 17 h 52 min
Aug 8, 2025, 21:40 UTC Service Issue
Stonly customers KB's - location C
 Major 3 days 8 h
Jul 17, 2025, 15:31 UTC Service Issue
Stonly Website
 Major 3 h 45 min
Jul 8, 2025, 16:03 UTC Intermittent failures to load Stonly guides
Stonly Guides
 Major 29 min
Jul 8, 2025, 15:48 UTC Service Issue
Stonly Website
 Major 45 min
Jul 4, 2025, 11:52 UTC Service Issue
Stonly customers KB's - location C
 Major 2 days 19 h
Jul 3, 2025, 18:47 UTC Service Issue
Stonly customers KB's - location C
 Major 12 h 15 min

50 incidents in our archive since May 22, 2024.

When and where Stonly fails

By weekday

Most incidents start on Tue.

  • Mon10
  • Tue12
  • Wed7
  • Thu9
  • Fri11
  • Sat1
  • Sun0

Most affected, last 12 months

  • Stonly Guides8
  • Stonly AI Bot6
  • Stonly customers KB's - location N6
  • Stonly Editor6
  • Knowledgebase search4
  • Stonly customers KB's - location C4
  • Stonly Contact Forms2
  • Stonly Website2

When Stonly went down with others

Other productivity services

FAQ

Is Stonly down right now?
At our last check Stonly's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Stonly go down?
Stonly reported 2 incidents in the last 90 days (2 major or critical), with 63 minutes of major outage: 99.95% uptime.
When was the last Stonly outage?
The latest reported incident started on Sep 8, 2026, 08:09 UTC: "Stonly editor not loading", resolved after 31 min.
How long do Stonly outages last?
Half of Stonly's incidents in the last 90 days were resolved within 32 min.

Source: Stonly official status page · RSS of Stonly incidents · status badge for your site