Stonly incidents — OutageDBIncidents reported by Stonlyhttps://outagedb.com/Critical Stonly incident: Stonly editor not loadinghttps://outagedb.com/status/stonly/2026-09-08-stonly-editor-not-loading/https://outagedb.com/status/stonly/2026-09-08-stonly-editor-not-loading/Resolved after 31 min.Tue, 08 Sep 2026 08:09:30 GMTMajor Stonly incident: Intermittent failures when loading guideshttps://outagedb.com/status/stonly/2026-08-17-intermittent-failures-when-loading-guides/https://outagedb.com/status/stonly/2026-08-17-intermittent-failures-when-loading-guides/Resolved after 33 min.Mon, 17 Aug 2026 13:23:01 GMTNo impact Stonly incident: Changes to triggers are applied with a Delayhttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after —.Tue, 28 Jul 2026 15:38:10 GMTMajor Stonly incident: Platform outagehttps://outagedb.com/status/stonly/2026-07-16-platform-outage/https://outagedb.com/status/stonly/2026-07-16-platform-outage/Resolved after 15 min.Thu, 16 Jul 2026 10:30:06 GMTMinor Stonly incident: AI Answers partial outagehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 25 min.Tue, 09 Jun 2026 15:43:23 GMTMinor Stonly incident: Guide Summary generation and AI Agent assist issueshttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 2 days 2 h.Wed, 03 Jun 2026 08:12:06 GMTMajor Stonly incident: Intermittent guide loading timeoutshttps://outagedb.com/status/stonly/2026-05-06-intermittent-guide-loading-timeouts/https://outagedb.com/status/stonly/2026-05-06-intermittent-guide-loading-timeouts/Resolved after —.Wed, 06 May 2026 13:33:31 GMTMajor Stonly incident: Intermittent platform outageshttps://outagedb.com/status/stonly/2026-05-04-intermittent-platform-outages/https://outagedb.com/status/stonly/2026-05-04-intermittent-platform-outages/Resolved after 1 h 39 min.Mon, 04 May 2026 14:50:22 GMTMinor Stonly incident: Performance degradation on KBs and Guideshttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 50 min.Thu, 30 Apr 2026 13:28:41 GMTMajor Stonly incident: Due to service provider networking issues, Automation and Segment integration is downhttps://outagedb.com/status/stonly/2026-04-28-due-to-service-provider-networking-issues-automation-and/https://outagedb.com/status/stonly/2026-04-28-due-to-service-provider-networking-issues-automation-and/Resolved after 1 h 42 min.Tue, 28 Apr 2026 08:23:52 GMTMajor Stonly incident: Problem with the Guide publish functionalityhttps://outagedb.com/status/stonly/2026-03-30-problem-with-the-guide-publish-functionality/https://outagedb.com/status/stonly/2026-03-30-problem-with-the-guide-publish-functionality/Resolved after 9 min.Mon, 30 Mar 2026 12:32:26 GMTCritical Stonly incident: AI Answers not returning resultshttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 3 h 29 min.Tue, 27 Jan 2026 11:35:11 GMTMajor Stonly incident: Problem with new release packagehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 24 min.Mon, 19 Jan 2026 13:57:18 GMTMajor Stonly incident: Guide updates not reflected in AI Bot answershttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 1 h 37 min.Thu, 11 Dec 2025 14:21:42 GMTMajor Stonly incident: Increased error rate for embedded guideshttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 2 h 32 min.Wed, 05 Nov 2025 11:52:08 GMTMajor Stonly incident: General database performance degradationhttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 2 h 50 min.Tue, 04 Nov 2025 13:32:21 GMTCritical Stonly incident: Stonly guides and Knowledge Bases unavailablehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 21 min.Tue, 28 Oct 2025 12:05:56 GMTMajor Stonly incident: Service Issuehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 12 min.Fri, 12 Sep 2025 13:22:42 GMTMajor Stonly incident: Images unavaliable globallyhttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 17 h 52 min.Wed, 10 Sep 2025 13:39:15 GMTMajor Stonly incident: Service Issuehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 3 days 8 h.Fri, 08 Aug 2025 21:40:17 GMTMajor Stonly incident: Service Issuehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 3 h 45 min.Thu, 17 Jul 2025 15:31:33 GMTMajor Stonly incident: Intermittent failures to load Stonly guideshttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 29 min.Tue, 08 Jul 2025 16:03:10 GMTMajor Stonly incident: Service Issuehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 45 min.Tue, 08 Jul 2025 15:48:13 GMTMajor Stonly incident: Service Issuehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 2 days 19 h.Fri, 04 Jul 2025 11:52:03 GMTMajor Stonly incident: Service Issuehttps://outagedb.com/status/stonly/https://outagedb.com/status/stonly/Resolved after 12 h 15 min.Thu, 03 Jul 2025 18:47:09 GMT