Major incident

Sonos: Alexa - voice control unresponsive

Affected: Alexa Voice Control

Current status of Sonos: Minor issues — live Sonos status

Timeline

1. May 26, 2026, 14:10 UTC
   investigating
   We are currently investigating this issue.
2. May 26, 2026, 19:28 UTC
   investigating
   We are continuing to investigate this issue.
3. May 26, 2026, 22:06 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. May 27, 2026, 01:19 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. May 27, 2026, 02:27 UTC
   resolved
   This incident has been resolved.

Updates as published by Sonos (original).