SolarWinds Service Desk outage history and status
Is SolarWinds Service Desk down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
Open incidents
99.96%
uptime, 90 days
3
incidents, 90 days
1 h 49 min
median time to fix
Sep 10, 2026
last incident
SolarWinds Service Desk components
SolarWinds Service Desk [APAC]
- Application (APAC) Operational
- API (APAC) Operational
- Inventory (APAC) Operational
- Email Services (APAC) Operational
SolarWinds Service Desk [EMEA]
- Application (EMEA) Operational
- API (EMEA) Operational
- Inventory (EMEA) Operational
- Email services (EMEA) Operational
SolarWinds Service Desk [USA]
- Application (North America) Operational
- API Operational
- Inventory Operational
- Email services Operational
- Website & Blog Operational
Mobile Application
- iOS Operational
- Android Operational
SolarWinds Service Desk outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 10, 2026, 15:38 UTC | Elevated 500 errors Application (North America) | Critical | 47 min |
| Sep 8, 2026, 14:27 UTC | Service Desk Slow Performance Application (North America) | Minor | 1 h 49 min |
| Aug 31, 2026, 15:15 UTC | Service Desk Slow Performance Application (North America) | Minor | 2 h 27 min |
| Jul 14, 2026, 14:30 UTC | Elevated 500 errors Application (North America) | Major | 1 h 32 min |
| Jul 7, 2026, 15:59 UTC | Delayed Visibility of Incidents in the Service Desk UI Application (North America) | Minor | 3 h 01 min |
| Jun 30, 2026, 17:22 UTC | Delayed Visibility of Incidents Application (North America) | Minor | 4 h 41 min |
| Jun 23, 2026, 16:14 UTC | US Data Center - Delayed Visibility of Incidents Application (North America) | Minor | 2 h 16 min |
| Jun 3, 2026, 12:18 UTC | Service Desk Slow Performance Application (North America) | Minor | 2 h 08 min |
| May 6, 2026, 13:23 UTC | Error 500: Service interruption Application (North America) | Major | 2 h 02 min |
| Apr 29, 2026, 19:01 UTC | Error 500: Service interruption Application (North America), API | Major | 4 h 27 min |
| Apr 3, 2026, 12:33 UTC | Slow Performance & Error 500 Application (North America) | Minor | 9 h 24 min |
| Mar 18, 2026, 09:46 UTC | Overlapping Text Fields in Incident/Service Request Tickets Application (North America), Application (EMEA) | Minor | 3 h 44 min |
| Feb 2, 2026, 15:49 UTC | Application Slow Performance Application (North America) | Minor | 3 h 06 min |
| Jan 28, 2026, 19:54 UTC | Intermittent issues loading service requests Application (North America), Application (EMEA) | Minor | 18 h 17 min |
| Jan 27, 2026, 18:51 UTC | US & AU Data Centers - Service Request Approval Workflow Issue Application (North America), Application (APAC) | Minor | 9 h 58 min |
| Jan 27, 2026, 00:03 UTC | AU DC - New Tickets Not Appearing in Service Desk UI Application (APAC) | Minor | 2 h 06 min |
| Jan 12, 2026, 19:49 UTC | Application Slow Performance Application (North America) | Minor | 6 h 34 min |
| Jan 12, 2026, 07:43 UTC | New tickets that were created are not appearing in the Service Desk UI Application (APAC) | Minor | 4 h 46 min |
| Jan 9, 2026, 09:27 UTC | Scheduled Service Catalog Item Not Running Application (EMEA) | Minor | 1 h 32 min |
| Jan 6, 2026, 10:47 UTC | Service Desk Application Performance Degradation Application (EMEA) | Minor | 7 h 11 min |
| Jan 5, 2026, 13:35 UTC | Service Desk Round-Robin Assignment Option Problem Application (EMEA) | No impact | 5 h 38 min |
| Nov 18, 2025, 13:32 UTC | Possible Service Desk Features Degradation Application (North America), Application (EMEA), Application (APAC) | No impact | 9 h 45 min |
| Oct 20, 2025, 11:29 UTC | Performance Issue with Service Desk US Datacenter Application (North America) | Minor | 15 h 04 min |
| Oct 17, 2025, 14:29 UTC | Service Desk GenAI is not successfully generating descriptions/summaries in a timely manner. Application (North America) | Minor | 6 days 3 h |
| Oct 2, 2025, 20:15 UTC | US Data Center - System Performance Issues Application (North America) | Minor | 3 h 09 min |
50 incidents in our archive since September 26, 2024.
When and where SolarWinds Service Desk fails
By weekday
Most incidents start on Tue.
- Mon12
- Tue14
- Wed9
- Thu8
- Fri6
- Sat1
- Sun0
Most affected, last 12 months
- Application (North America)17
- Application (EMEA)6
- Application (APAC)4
- API1
When SolarWinds Service Desk went down with others
- Sep 10, 2026, 14:53 UTC 24 services reported incidents within the hour
Other productivity services
FAQ
- Is SolarWinds Service Desk down right now?
- At our last check SolarWinds Service Desk's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does SolarWinds Service Desk go down?
- SolarWinds Service Desk reported 3 incidents in the last 90 days (1 major or critical), with 47 minutes of major outage: 99.96% uptime.
- When was the last SolarWinds Service Desk outage?
- The latest reported incident started on Sep 10, 2026, 15:38 UTC: "Elevated 500 errors", resolved after 47 min.
- How long do SolarWinds Service Desk outages last?
- Half of SolarWinds Service Desk's incidents in the last 90 days were resolved within 1 h 49 min.
Source: SolarWinds Service Desk official status page · RSS of SolarWinds Service Desk incidents · status badge for your site