Minor incident

Sinch: Delivery Issue Belgium - Proximus

Affected: SMS - EMEA

Current status of Sinch: Operational — live Sinch status

Timeline

1. Sep 27, 2026, 22:49 UTC
   investigating
   We are currently observing delivery issues in Belgium - Proximus Incident Start Time: 2026-09-27 22:01 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
2. Sep 27, 2026, 23:51 UTC
   identified
   The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue. As soon as we have any updates, they will be shared accordingly.
3. Sep 28, 2026, 01:34 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 28, 2026, 02:08 UTC
   resolved
   This incident has been resolved. Incident Start Time: 2026-09-27 22:01 UTC Incident End Time: 2026-09-28 02:00 UTC

Updates as published by Sinch (original).