OutageDB

ShareFile® outage history and status

Is ShareFile® down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
3
incidents, 90 days
1 h 16 min
median time to fix
Sep 21, 2026
last incident

ShareFile® components

ShareFile® outage history

Nov: 3 incidents, 0 min of major outage 3 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 3 incidents, 0 min of major outage 3 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 3 incidents, 0 min of major outage 3 Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 0 incidents, 0 min of major outage May Jun: 2 incidents, 167 min of major outage 2 Jun Jul: 1 incidents, 0 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 3 incidents, 0 min of major outage 3 Sep Oct: 0 incidents, 0 min of major outage Oct
ShareFile® incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 21, 2026, 21:45 UTC Some ShareFile customers may be experiencing issues with their ShareFile account
ShareFile®
 No impact 5 h
Sep 9, 2026, 18:38 UTC ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts
ShareFile®
 Minor 1 h 16 min
Sep 1, 2026, 17:33 UTC Automated workflow email notifications disabled
ShareFile®
 No impact 1 min
Jul 10, 2026, 16:12 UTC ShareFile customers with Storage Zones Controllers are not operational at this time.
ShareFile®
 No impact 3 days 22 h
Jun 30, 2026, 09:53 UTC RightSignature / eSignature uploads are failing. Critical 2 h 47 min
Jun 23, 2026, 14:37 UTC Some ShareFile customers may be experiencing issues with their ShareFile account No impact 2 h 38 min
Apr 22, 2026, 20:36 UTC BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments
ShareFile®
 Minor 2 h 27 min
Mar 31, 2026, 19:47 UTC Some ShareFile users may be experiencing issues with uploads and downloads on their accounts Minor 2 h 19 min
Mar 27, 2026, 00:40 UTC Some ShareFile customers may be experiencing issues with their ShareFile account No impact 2 h
Mar 16, 2026, 19:44 UTC User may experience issue with creating Clients
ShareFile®
 Minor 27 min
Jan 29, 2026, 15:04 UTC Customers can experience issues with left navigation menu and accessing solutions
ShareFile®
 Minor 35 min
Jan 28, 2026, 01:15 UTC Customers may experience degraded experience while creating projects and engagements in Tax Solution
ShareFile®
 Minor 27 min
Jan 15, 2026, 19:20 UTC Users using SSO were not able to login No impact <1 min
Nov 20, 2025, 07:46 UTC ShareFile users in certain countries may experience issues generating TFA codes during login. No impact 3 h 11 min
Nov 19, 2025, 13:26 UTC Some ShareFile customers may be experiencing issues with login
ShareFile®
 No impact 1 h 38 min
Nov 8, 2025, 20:27 UTC Some ShareFile customers may be experiencing issues with logging into their ShareFile account
ShareFile®
 No impact 32 min
Oct 20, 2025, 18:42 UTC Some ShareFile customers may be experiencing issues with their ShareFile account
ShareFile®
 Critical 2 h 49 min
Oct 20, 2025, 08:00 UTC Some ShareFile customers may be experiencing latency in the application Critical 2 h 13 min
Oct 6, 2025, 16:29 UTC Some ShareFile customers may be experiencing issues with logging into their ShareFile account No impact 3 h 44 min
Sep 23, 2025, 20:19 UTC Some ShareFile customers may be experiencing issues with uploading files to cloud zones
ShareFile®
 No impact 1 h 07 min
Sep 12, 2025, 16:18 UTC Some ShareFile customers may be experiencing issues with logging into their ShareFile account
ShareFile®
 No impact 17 min
Aug 28, 2025, 16:52 UTC Some ShareFile customers may be experiencing issues with logging into their ShareFile account
ShareFile®
 Major 1 h 01 min
Aug 6, 2025, 10:04 UTC SF-Win: Users are unable to open the ShareFile application on Citrix VDA.
ShareFile®
 Major 12 min
Jul 14, 2025, 15:41 UTC Performance degradation of ShareFile
ShareFile®
 Major 28 h 46 min
Jul 10, 2025, 23:54 UTC Some ShareFile customers may be experiencing issues with emails and notifications
ShareFile®
 Minor 40 min

50 incidents in our archive since September 13, 2024.

When and where ShareFile® fails

By weekday

Most incidents start on Thu.

  • Mon10
  • Tue10
  • Wed10
  • Thu12
  • Fri6
  • Sat1
  • Sun1

Most affected, last 12 months

  • ShareFile®10

When ShareFile® went down with others

Other productivity services

FAQ

Is ShareFile® down right now?
At our last check ShareFile®'s official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does ShareFile® go down?
ShareFile® reported 3 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last ShareFile® outage?
The latest reported incident started on Sep 21, 2026, 21:45 UTC: "Some ShareFile customers may be experiencing issues with their ShareFile account", resolved after 5 h.
How long do ShareFile® outages last?
Half of ShareFile®'s incidents in the last 90 days were resolved within 1 h 16 min.

Source: ShareFile® official status page · RSS of ShareFile® incidents · status badge for your site