OutageDB

Critical incident

ShareFile®: RightSignature / eSignature uploads are failing.

Jun 30, 2026, 09:53 UTC
started
12:40 UTC
resolved
2 h 47 min
duration

Current status of ShareFile®: Operational — live ShareFile® status

Timeline

  1. Jun 30, 2026, 09:53 UTC
    investigating
    We are currently investigating this issue.
  2. Jun 30, 2026, 09:58 UTC
    investigating
    **Identified** - The issue has been identified and a fix is being implemented.
  3. Jun 30, 2026, 09:59 UTC
    investigating
    A fix has been implemented and we are monitoring results.
  4. Jun 30, 2026, 10:19 UTC
    investigating
    The issue has been identified and a fix is being implemented.
  5. Jun 30, 2026, 11:17 UTC
    investigating
    A fix has been implemented and we are monitoring results.
  6. Jun 30, 2026, 11:51 UTC
    investigating
    This incident has been resolved.
  7. Jun 30, 2026, 12:40 UTC
    resolved
    This incident has been resolved.

Updates as published by ShareFile® (original).

Other services with incidents at the same time