Critical incident
Seismic Software: SCORM lessons showing error message in Seismic Learning
Apr 9, 2026, 21:45 UTC
started
14:25 UTC
resolved April 10, 2026
16 h 39 min
duration
Affected: Learning Web
Current status of Seismic Software: Operational — live Seismic Software status
Timeline
- Apr 9, 2026, 21:45 UTCinvestigatingWe are currently investigating this issue.
- Apr 9, 2026, 23:08 UTCidentifiedSeismic Engineers are currently in contact with SCORM vendor Rustici investigating the issue.
- Apr 9, 2026, 23:34 UTCidentifiedIssue has been identified with the Rustici vendor and their cloud provider. They are working to address the root cause. We are starting to see some recovery and will continue to monitor.
- Apr 9, 2026, 23:56 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 10, 2026, 14:25 UTCresolvedThis incident has been resolved.
Updates as published by Seismic Software (original).
Other services with incidents at the same time
- Ada 22:12 UTC · Investigating - Elevated Handoffs
- AssemblyAI 21:33 UTC · Degraded Async Transcription Performance
- Elastic Cloud (Public) 20:46 UTC · Privatelink hostnames reported by API are incorrect
More Seismic Software incidents
- October 26, 2026 Investigating Reports of Degraded Performance
- October 26, 2026 Customers experienced issues loading content, including LiveDoc and data sources.
- October 23, 2026 DocCenter for tenants in West1 not loading
- September 30, 2026 Slowness issues for customers in EAST4 region
- August 24, 2026 Some customers in the US may be experiencing issues with Insights Dashboards
- August 20, 2026 The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.