Scalable Capital outage history and status
Is Scalable Capital down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
19
incidents, 90 days
1 h 42 min
median time to fix
Oct 26, 2026
last incident
Scalable Capital components
Custody account
- Baader Bank Operational
- Scalable Capital Operational
Exchanges
- Munich Stock Exchange (gettex) Operational
- Frankfurt Stock Exchange (Xetra) Operational
- European Investor Exchange Operational
- Onboarding Operational
- Crypto Operational
- Derivatives Operational
Client Support
- Phone Operational
- Contact Form Operational
- E-Mail Operational
- Chat GER/AT Operational
- Chat FR Operational
- Chat ES Operational
- Chat IT Operational
Identification
- Video Identification (Germany and Austria) Operational
- eID Operational
- Video Identification (France, Spain, Italy, Netherlands) Operational
App
- iOS Operational
- Android Operational
- Web Operational
Scalable Capital outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 26, 2026, 07:36 UTC | gettex: Trading affected Munich Stock Exchange (gettex) | Minor | 1 h 42 min |
| Oct 23, 2026, 09:38 UTC | Identity verification process France, Spain, Italy, Netherlands Video Identification (France, Spain, Italy, Netherlands) | Minor | 10 min |
| Oct 20, 2026, 04:30 UTC | European Investor Exchange: trading disrupted in some instruments European Investor Exchange | Minor | 41 min |
| Oct 19, 2026, 04:27 UTC | European Investor Exchange: trading disrupted in some ETFs, ETCs, and funds European Investor Exchange | Minor | 1 h 07 min |
| Oct 13, 2026, 05:58 UTC | European Investor Exchange: trading disrupted European Investor Exchange | Minor | 2 h 29 min |
| Sep 16, 2026, 09:04 UTC | Phone support partially unavailable Phone | Minor | 7 h 43 min |
| Sep 11, 2026, 17:00 UTC | European Investor Exchange: trading disrupted European Investor Exchange | Minor | 2 h 54 min |
| Sep 2, 2026, 08:28 UTC | Video Identification Germany and Austria Video Identification (Germany and Austria) | Minor | 3 h 07 min |
| Sep 1, 2026, 15:43 UTC | Login disrupted iOS, Android, Web | Minor | 9 min |
| Aug 28, 2026, 13:26 UTC | Order placement disrupted - Android Android | Minor | 7 h 29 min |
| Aug 21, 2026, 08:44 UTC | European Investor Exchange: trading disrupted European Investor Exchange | Minor | 27 min |
| Aug 17, 2026, 05:04 UTC | Frankfurt exchange: trading disrupted Frankfurt Stock Exchange (Xetra) | Minor | 2 h 23 min |
| Aug 16, 2026, 18:59 UTC | Xetra and Goldman Sachs: Trading disrupted Frankfurt Stock Exchange (Xetra), Derivatives | Minor | 10 h 05 min |
| Aug 15, 2026, 07:42 UTC | European Investor Exchange: order creation disrupted European Investor Exchange | Minor | 35 h 10 min |
| Aug 13, 2026, 09:03 UTC | Note Derivatives | No impact | 1 h 10 min |
| Aug 13, 2026, 07:26 UTC | Note Derivatives | No impact | 1 h 06 min |
| Aug 13, 2026, 06:52 UTC | Note Derivatives | Minor | 29 min |
| Aug 6, 2026, 07:38 UTC | gettex: Trading affected Munich Stock Exchange (gettex) | Minor | 10 min |
| Jul 31, 2026, 20:56 UTC | Identity verification process France, Spain, Italy, Netherlands Video Identification (France, Spain, Italy, Netherlands) | Minor | 10 h 26 min |
| Jul 22, 2026, 14:43 UTC | Gettex: trading disrupted Munich Stock Exchange (gettex) | Minor | 38 min |
| Jul 13, 2026, 06:48 UTC | Note iOS, Android, Web | Minor | 49 min |
| Jul 9, 2026, 09:46 UTC | Trading disrupted iOS, Android, Web | Minor | 15 min |
| Jun 30, 2026, 10:42 UTC | Derivatives trading: Notice Derivatives | Minor | 3 h 38 min |
| Jun 17, 2026, 16:22 UTC | Order rejections Munich Stock Exchange (gettex), Frankfurt Stock Exchange (Xetra), European Investor Exchange | Minor | 12 h 52 min |
| Jun 4, 2026, 07:53 UTC | Phone only partly available Phone | Minor | 8 days 7 h |
52 incidents in our archive since August 29, 2025.
When and where Scalable Capital fails
By weekday
Most incidents start on Wed.
- Mon9
- Tue9
- Wed11
- Thu11
- Fri10
- Sat1
- Sun1
Most affected, last 12 months
- European Investor Exchange9
- Web9
- Android8
- Derivatives8
- Munich Stock Exchange (gettex)8
- iOS7
- Frankfurt Stock Exchange (Xetra)3
- Video Identification (Germany and Austria)3
When Scalable Capital went down with others
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
- Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
- Dec 5, 2025, 08:45 UTC 88 services reported incidents within the hour
Scheduled maintenance
- Oct 26, 2026, 21:15 UTC Identification Maintenance Work - Germany
Other payments & finance services
- Up actblue 100% · 90 d
- Up Affirm 100% · 90 d
- Up Afterpay 100% · 90 d
- Up Avalara 100% · 90 d
- Up bancolombia 100% · 90 d
- Up BBVA 100% · 90 d
- Up Bolt 100% · 90 d
- Up CAPITAL Button 100% · 90 d
FAQ
- Is Scalable Capital down right now?
- At our last check Scalable Capital's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Scalable Capital go down?
- Scalable Capital reported 19 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Scalable Capital outage?
- The latest reported incident started on Oct 26, 2026, 07:36 UTC: "gettex: Trading affected", resolved after 1 h 42 min.
- How long do Scalable Capital outages last?
- Half of Scalable Capital's incidents in the last 90 days were resolved within 1 h 42 min.
Source: Scalable Capital official status page · RSS of Scalable Capital incidents · status badge for your site