Minor incident

Sage: AutoEntry - Core

Affected: AutoEntry, AutoEntry, AutoEntry, AutoEntry, AutoEntry

Current status of Sage: Minor issues — live Sage status

Timeline

1. Oct 12, 2026, 13:12 UTC
   investigating
   We are investigating a potential issue with the service. An update will be provided within 30 minutes.
2. Oct 12, 2026, 13:32 UTC
   monitoring
   We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service. The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
3. Oct 12, 2026, 15:35 UTC
   resolved
   The issue is resolved and the service continues to perform as expected.

Updates as published by Sage (original).