Minor incident
GitHub: Incident with Actions, Pull Requests and Issues
Oct 12, 2026, 12:21 UTC
started
20:16 UTC
resolved
7 h 54 min
duration
Affected: Issues, Pull Requests, Actions
Current status of GitHub: Operational — live GitHub status
Timeline
- Oct 12, 2026, 12:21 UTCinvestigatingWe are investigating reports of degraded performance for Actions, Issues and Pull Requests
- Oct 12, 2026, 12:33 UTCinvestigatingUsers may experience issues loading the Actions tab UI, interacting with the Checks API, queueing new Actions runs, creating and updating issues, and requesting PR reviews, including via REST and GraphQL APIs.
- Oct 12, 2026, 12:57 UTCinvestigatingWe have a mitigation in progress and are monitoring for recovery. Users may also experience delayed web notifications as we mitigate.
- Oct 12, 2026, 13:02 UTCinvestigatingPull Requests is operating normally.
- Oct 12, 2026, 13:38 UTCinvestigatingOur initial mitigation was not fully successful, and users may still experience delays and errors with Actions, issues and projects, and notifications are delayed. We're continuing to investigate the root cause and work on additional mitigations.
- Oct 12, 2026, 14:35 UTCinvestigatingThe degradation affecting Issues has been mitigated. We are monitoring to ensure stability.
- Oct 12, 2026, 14:36 UTCinvestigatingThe degradation affecting Actions has been mitigated. We are monitoring to ensure stability.
- Oct 12, 2026, 14:37 UTCinvestigatingWe have mitigated the issues with Actions, issues, and projects, and have a mitigation in progress to address the delay with notifications.
- Oct 12, 2026, 15:19 UTCinvestigatingWe have successfully applied a mitigation for notifications, and notifications have resumed but will continue to be delayed as we work through a backlog.
- Oct 12, 2026, 15:50 UTCinvestigatingNotifications have resumed but will continue to be delayed as we work through a backlog.
- Oct 12, 2026, 17:34 UTCinvestigatingWeb and email notifications continue to be delayed as we work through a backlog of notifications.
- Oct 12, 2026, 19:28 UTCinvestigatingWeb and email notifications will be delayed for 1 more hour as we are close to completing the backlog of notifications.
- Oct 12, 2026, 20:16 UTCresolvedOn October 12th 2026 11:51 UTC GitHub experienced elevated 500 responses across several application pages. This caused failures on Issues and Pull Requests as well as Projects and Actions. Customers also experienced delayed notifications in their web inbox and via email. The immediate impact to Issues, Pull Requests, Projects, and Actions was mitigated by 12:41 UTC on October 12th. Notifications deliveries to the web inbox and via email were recovering at 15:27 UTC and fully mitigated by 20:16 UTC. The incident was triggered through a latent condition in our notifications delivery pipeline that put a high volume of an expensive query on our sharded database replicas. This reduced available database capacity to serve requests for Issues, Pull Requests, Projects, and Actions. We have fixed the notifications pipeline’s code path that issued the expensive query. We are also improving resilience of the database layer to reduce the likelihood and impact of similar incidents.
Updates as published by GitHub (original).
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