Major incident

Rice University: Building Access Impacted - Ongoing

Affected: Rice ID Card Services

Current status of Rice University: Operational — live Rice University status

Timeline

1. Jul 21, 2026, 21:10 UTC
   investigating
   Rice is currently experiencing a disruption to our building access control system (CBORD), resulting in limited access to some buildings that require ID cards or keypad entry. TS&S is actively engaged with service providers to identify the root cause and restore consistent services as quickly as possible. We appreciate your patience and will continue to provide regular updates.
2. Jul 21, 2026, 22:48 UTC
   monitoring
   The issue affecting building control access (CBORD) has been identified and restored. TS&S will continue to monitor this system and verify stability.
3. Jul 21, 2026, 22:52 UTC
   monitoring
   The issue affecting building control access (CBORD) has been identified and restored. TS&S will continue to monitor this system and verify stability.
4. Jul 23, 2026, 02:07 UTC
   resolved
   This incident has been resolved.

Updates as published by Rice University (original).