Major incident

Rice University: Building access control system (CBORD) disruption

Affected: Rice ID Card Services

Current status of Rice University: Operational — live Rice University status

Timeline

1. May 4, 2026, 19:29 UTC
   investigating
   Rice is currently experiencing a disruption to our building access control system (CBORD), resulting in blocked access to buildings that require ID cards or keypad entry. TS&S is actively engaged with service providers to identify the root cause and restore consistent services as quickly as possible. We appreciate your patience and will continue to provide regular updates.
2. May 4, 2026, 19:46 UTC
   monitoring
   The issue affecting building control access has been identified and resolved. TS&S will continue to monitor and verify stability.
3. May 5, 2026, 14:55 UTC
   resolved
   This incident has been resolved.

Updates as published by Rice University (original).