Critical incident

PowerSchool Products: Special Programs - Outage in East Region

Affected: Special Programs

Current status of PowerSchool Products: Operational — live PowerSchool Products status

Timeline

1. Mar 26, 2026, 20:21 UTC
   investigating
   We are currently investigating reports of users in the East region getting errors when attempting to log in to Special Programs. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
2. Mar 26, 2026, 20:54 UTC
   monitoring
   We have deployed a fix to production that has resolved the issue in Special Programs. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
3. Mar 27, 2026, 21:46 UTC
   resolved
   The issue reported for Special Programs has been resolved and this incident has been closed

Updates as published by PowerSchool Products (original).