Critical incident

PDQ: SimpleMDM Incident: Widespread errors and site failing to load for many

Affected: App Licensing and Distribution, App Upload Processing, Configuration Profile Distribution, Apple Business Manager Device Assignment Sync (DEP)

Current status of PDQ: Operational — live PDQ status

Timeline

1. Mar 26, 2026, 20:30 UTC
   investigating
   We are currently investigating this issue.
2. Mar 26, 2026, 20:40 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Mar 26, 2026, 20:45 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Mar 26, 2026, 20:50 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. Mar 26, 2026, 20:50 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Mar 26, 2026, 20:58 UTC
   monitoring
   We are continuing to monitor for any further issues.
7. Mar 26, 2026, 20:58 UTC
   resolved
   This incident has been resolved.

Updates as published by PDQ (original).