Critical incident
Polar: All Polar online services down
Jul 16, 2026, 08:17 UTC
started
13:48 UTC
resolved
5 h 32 min
duration
Affected: Polar Flow web service, Polar Flow mobile application, Polar Beat mobile application, account.polar.com, Polar Club mobile application, Polar Team Pro, Polar Team Pro mobile application, Polar GoFit web service, Polar GoFit mobile application, Polar API/3rd party sync, Data transfer to MyFitnessPal, Data transfer to Strava, Data transfer to TrainingPeaks, Data transfer to komoot, Data transfer to Nike
Current status of Polar: Operational — live Polar status
Timeline
- Jul 16, 2026, 08:17 UTCinvestigatingUnfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe. Polar.com and support.polar.com continue to work normally, as does web store.
- Jul 16, 2026, 11:48 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Jul 16, 2026, 12:10 UTCmonitoringWe are continuing to monitor for any further issues.
- Jul 16, 2026, 13:48 UTCresolvedThis incident has been resolved.
Updates as published by Polar (original).
Other services with incidents at the same time
This was part of a wider event: 42 services reported incidents within the hour.
- RevenueCat 09:13 UTC · Some users unable to login via single-sign-on (SSO)
- Kameleoon 09:02 UTC · Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
- MIT 09:00 UTC · Instructure
- Rippling 09:00 UTC · Access denied
- Poool 08:59 UTC · Engage Backend Issues
- Plaid 08:48 UTC · Elevated dashboard.plaid.com error rates
- Weglot 08:43 UTC · Issues affecting login with SAML
- DataCamp 08:42 UTC · Loading issues across the platform
- Ashby 08:40 UTC · Some SSO sign-ins may fail
- Vercel 08:39 UTC · SAML Single Sign-On (SSO) errors
- Blackboard 08:33 UTC · Blackboard SaaS LMS Outage - Global
- Scalapay 08:31 UTC · Elevated Errors
- FusionAuth 08:29 UTC · Investigating outage affecting multiple regions
- Synthesia 08:27 UTC · Login Issues
- WorkOS 08:26 UTC · Elevated Platform Errors
More Polar incidents
- July 19, 2026 MyFitnessPal data transfer issues
- May 19, 2026 Polar web shops: add to shopping cart link is not working
- April 12, 2026 Strava data transfer issues