Major incident

ParentSquare: Intermittent Issues with ParentSquare iOS App

Affected: iOS and Android Mobile Applications

Current status of ParentSquare: Operational — live ParentSquare status

Timeline

1. Sep 29, 2026, 02:14 UTC
   investigating
   We are investigating reports of intermittent crashes affecting the ParentSquare iOS app. Our Engineering Team is actively investigating the issue and monitoring recovery.
2. Sep 29, 2026, 02:45 UTC
   monitoring
   We are seeing recovery from the intermittent crashes affecting the ParentSquare iOS app. Our engineering team will continue monitoring for any recurrence.
3. Sep 29, 2026, 13:49 UTC
   resolved
   The issue affecting some of our users of our iOS app has been resolved. We will continue to monitor for any further issues.

Updates as published by ParentSquare (original).