Major incident

Parchment: Degraded Performance of Parchment.com

Affected: Login, Ordering, Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit

Current status of Parchment: Under maintenance — live Parchment status

Timeline

1. Mar 30, 2026, 16:50 UTC
   investigating
   Our Engineering teams are currently working to identify and correct an issue that is causing delays in navigation for P6 and P7.
2. Mar 30, 2026, 17:16 UTC
   investigating
   We are continuing to investigate this issue.
3. Mar 30, 2026, 17:35 UTC
   investigating
   Login performance is slower than usual.
4. Mar 30, 2026, 17:36 UTC
   investigating
   We are continuing to investigate this issue.
5. Mar 30, 2026, 20:10 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
6. Mar 30, 2026, 21:39 UTC
   resolved
   This incident has been resolved.

Updates as published by Parchment (original).