Major incident

Imagine Learning: Multiple Products - Chromebooks and Tablets Users Cannot Login Using Clever and or Classlink

Mar 31, 2026, 18:26 UTC
started
19:58 UTC
resolved
1 h 32 min
duration

Affected: Imagine MyPath K-12, Dragonfly, Imagine Language & Literacy, Imagine Español, Imagine Purpose K-5, Traverse, Imagine Math, Imagine Math Facts, Imagine+ Assessment

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

  1. Mar 31, 2026, 18:26 UTC
    investigating
    Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads. Users may be unable to log in using Clever or ClassLink. We apologize for the inconvenience and will provide an update soon.
  2. Mar 31, 2026, 18:42 UTC
    monitoring
    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
  3. Mar 31, 2026, 19:58 UTC
    resolved
    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).

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