Major incident
OverDrive: Method Learning (Libby/Sora Extra): users cannot access the service
Aug 3, 2026, 14:02 UTC
started
20:13 UTC
resolved
6 h 11 min
duration
Affected: Extras (Databases & Streaming Media)
Current status of OverDrive: Operational — live OverDrive status
Timeline
- Aug 3, 2026, 14:02 UTCinvestigatingWe are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.
- Aug 3, 2026, 20:13 UTCresolvedThis incident has been resolved.
Updates as published by OverDrive (original).
Other services with incidents at the same time
- Snowflake 14:11 UTC · INC20000129
- Kinsta 14:04 UTC · MyKinsta Support System Messages Delayed
- OneIT 13:32 UTC · Banner Registration Unavailable
- Ohio University 13:17 UTC · Transact Campus
More OverDrive incidents
- October 13, 2026 Search errors
- October 9, 2026 Audiobook playback issues
- September 15, 2026 Users may experience issues with bookshelf synchronization, borrowing titles, opening borrowed titles, and library card authentication in Libby & Sora.
- July 26, 2026 Listen playback errors
- May 1, 2026 Libby and Sora Extras