Major incident

OverDrive: Libby and Sora Extras

Affected: Extras (Databases & Streaming Media)

Current status of OverDrive: Operational — live OverDrive status

Timeline

1. May 1, 2026, 20:22 UTC
   investigating
   We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
2. May 1, 2026, 21:20 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. May 1, 2026, 21:58 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. May 1, 2026, 22:19 UTC
   resolved
   This incident has been resolved.

Updates as published by OverDrive (original).