Major incident

OverDrive: Listen playback errors

Affected: Libby, Sora, OverDrive Library Sites

Current status of OverDrive: Operational — live OverDrive status

Timeline

1. Jul 26, 2026, 18:43 UTC
   investigating
   We are investigating an issue where users are encountering errors when attempting to play audiobooks in OverDrive listen.
2. Jul 26, 2026, 19:00 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jul 26, 2026, 19:06 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jul 26, 2026, 19:11 UTC
   resolved
   This incident has been resolved.

Updates as published by OverDrive (original).