OutageDB

Major incident

OpenAI: Unable to create new ChatGPT Work threads in latest version of desktop app

Oct 7, 2026, 05:31 UTC
started
11:53 UTC
resolved
6 h 22 min
duration

Current status of OpenAI: Operational — live OpenAI status

Timeline

  1. Oct 7, 2026, 02:00 UTC
    investigating
    We are investigating the issue. Version 26.1002.51308 is affected
  2. Oct 7, 2026, 05:54 UTC
    identified
    we have identified the issue, working on rolling back to the previous version.
  3. Oct 7, 2026, 09:28 UTC
    identified
    We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
  4. Oct 7, 2026, 11:06 UTC
    identified
    We are actively working on a fixed app version for Windows.
  5. Oct 7, 2026, 11:53 UTC
    resolved
    We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

Updates as published by OpenAI.

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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