Major incident

Onshape: Unable to open documents in US-West

Oct 30, 2026, 17:41 UTC

started

17:54 UTC

resolved

14 min

duration

Affected: North America, Western Europe, Southeast Asia, Australia, Northeast Asia

Current status of Onshape: Operational — live Onshape status

Timeline

Oct 30, 2026, 17:41 UTC
investigating
We are receiving reports of documents being slow or unable to open in US-West region. We are investigating and will provide an update within 30 minutes.
Oct 30, 2026, 17:54 UTC
resolved
This incident has been resolved.

Updates as published by Onshape (original).

This was part of a wider event: 119 services reported incidents within the hour.

Optum 18:38 UTC · System Incident - Medical Network Batch - Production
CloudLinux 18:37 UTC · CVE-2026-98432 (Linux kernel IPv4 TCP) on CloudLinux OS 8, 9 and 10
Intellistack 18:36 UTC · Streamline: SMTP Step Failures
Gorgias 18:25 UTC · Issues with log in
Asaas 18:23 UTC · Instabilidade nas transações de débito com cartão Mastercard
Linode 18:10 UTC · Customer Security Advisory: CVE-2026-98432
Akamai 18:03 UTC · Customer Security Advisory: CVE-2026-98432
Worldpay 17:53 UTC · INC0710790 - We are investigating potential issues with payment refunds.
GitHub 17:50 UTC · Incident with Actions, Pages, and Webhooks
Brainly 17:44 UTC · [brainly.com] Elevated number of errors and degraded performance
Kennesaw State University 17:37 UTC · OnBase Issue Identified - Friday, 10/30/26
LiveRamp External 17:36 UTC · Incident Resolved for Cleanroom - Habu API via Grafana
expatriates 17:31 UTC · Website outage
GoDaddy 17:30 UTC · Website Builder - Unable to Publish
Ably 16:48 UTC · Transient load-balancer issue in us-west-1