Critical incident

Gemini Exchange: Credit Card Support Calls Unavailable

Affected: Gemini Credit Card™

Current status of Gemini Exchange: Operational — live Gemini Exchange status

Timeline

1. Sep 16, 2026, 16:35 UTC
   investigating
   Customers are currently unable to reach Credit Card customer support by phone. All customer accounts and funds remain completely secure.
2. Sep 16, 2026, 17:44 UTC
   resolved
   This incident has been resolved.

Updates as published by Gemini Exchange (original).