No impact incident

Mercury: Website Login Issues for Payroll Business Banking Users

Oct 27, 2026, 15:45 UTC

started

14:15 UTC

resolved

—

duration

Current status of Mercury: Operational — live Mercury status

Timeline

Oct 27, 2026, 14:15 UTC
resolved
Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website. The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.

Updates as published by Mercury.

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