Major incident

Luigi's Box: Potential unavailability of public services

Current status of Luigi's Box: Operational — live Luigi's Box status

Timeline

1. Dec 16, 2025, 20:32 UTC
   identified
   We are dealing with DNS records issues that might cause spotty availability depending on local cache or complete unavailability of services available at [luigisbox.com](http://luigisbox.com). As a workaround, use [luigisbox.tech](http://luigisbox.tech) domain when accessing or requesting Luigi's Box services, i.e. for API, for app and for access to integration scripts.
2. Dec 17, 2025, 11:46 UTC
   identified
   We are migrating from [luigisbox.com](http://luigisbox.com) to [luigisbox.tech](http://luigisbox.tech). [luigisbox.tech](http://luigisbox.tech) is fully available and all clients must switch to .tech to continue using the services. Most services are restored and running on .tech domain.
3. Dec 17, 2025, 14:31 UTC
   resolved
   All services have been successfully migrated to the [luigisbox.tech](http://luigisbox.tech) domain. We are continuing to monitor the stability of this solution and are actively investigating the incident’s root cause. We will share further updates as soon as the findings are officially confirmed.

Updates as published by Luigi's Box.