Major incident

Luigi's Box: Increased analytics latencies and error rate

Current status of Luigi's Box: Operational — live Luigi's Box status

Timeline

1. Dec 9, 2025, 07:55 UTC
   identified
   We suffered a software failure that may cause increased latencies and error rates for some clients accessing analytics data older than 3 weeks. The restoration process is on-going, but it may take couple of hours until everything is back to normal.
2. Dec 9, 2025, 13:27 UTC
   resolved
   Restoration process has finished and error rates and latencies are back to normal.

Updates as published by Luigi's Box.