Major incident

Luigi's Box: Increased search error rates

Current status of Luigi's Box: Operational — live Luigi's Box status

Timeline

1. Feb 11, 2026, 08:11 UTC
   investigating
   We observed hightened error rates with search and voice search services following a routine deployment at 09:11 CET. The change has been rolled back.
2. Feb 11, 2026, 08:25 UTC
   monitoring
   Error rates are at nominal level. Investigation into what caused the issue is ongoing.
3. Feb 11, 2026, 09:58 UTC
   resolved
   We have conducted a review of our build scripts and infrastructure and identified an unpinned dependency in search service build script. A new release of the dependency introduced a breaking change that caused failures of search service after a routine code change deployment. We will be adjusting our testing and deployment procedures to allow us to prevent such issues automatically in the future.

Updates as published by Luigi's Box.