Major incident
Luigi's Box: Increased error rates
Jun 17, 2026, 23:03 UTC
started
10:35 UTC
resolved February 6, 2026
—
duration
Current status of Luigi's Box: Operational — live Luigi's Box status
Timeline
- Feb 6, 2026, 10:27 UTCidentifiedA deployment related to the configuration of request throttling rules was rolled out between 11:18 and 11:25 CET. A faulty part of this deployment resulted in elevated error rates across Search and Recommender, and indirectly impacted analytics collection during this period. The error rate gradually increased. We detected the issue and started working on mitigation. A rollback was initiated and started at 11:27 CET.
- Feb 6, 2026, 10:35 UTCresolvedAs workers were replaced with the previous stable version, the error rate steadily dropped back to normal by 11:35 CET.
Updates as published by Luigi's Box.
Other services with incidents at the same time
More Luigi's Box incidents
- June 17, 2026 Increased search error rates
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- June 17, 2026 Increased analytics latencies and error rate
- June 17, 2026 Unavailability of content updates API
- June 17, 2026 Delay in products synchronization