Major incident

Lightspeed Systems: INCIDENT #16137**Lightspeed Classroom** Classes not loading for OneRoster organizations.

Affected: Lightspeed Classroom™

Current status of Lightspeed Systems: Operational — live Lightspeed Systems status

Timeline

1. Oct 23, 2026, 12:56 UTC
   investigating
   We are investigating an issue where classes are missing from the Lightspeed Classroom teacher dashboard. This affects only organizations using OneRoster sync. Our engineering team is working on a fix and will update you shortly.
2. Oct 23, 2026, 13:03 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 23, 2026, 13:18 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Oct 23, 2026, 13:38 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Oct 23, 2026, 13:38 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Oct 23, 2026, 13:49 UTC
   monitoring
   We are continuing to monitor for any further issues.
7. Oct 23, 2026, 14:58 UTC
   resolved
   This incident has been resolved.

Updates as published by Lightspeed Systems (original).