KnowBe4 outage history and status
Is KnowBe4 down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
98.73%
uptime, 90 days
19
incidents, 90 days
6 h 05 min
median time to fix
Oct 20, 2026
last incident
KnowBe4 components
Protect
- Console Operational
- Mail Flow Operational
- Authentication Operational
- Web Add-In Operational
- Web Access Operational
Prevent
- Console Operational
- Mail Flow Operational
- Authentication Operational
- Web Add-In Operational
- Deployment Center Operational
KnowBe4 Security Awareness Training (KSAT)
- Console Operational
- Phishing Operational
- Training Operational
- Real-Time Coaching Operational
- Learner Experience (LX) Operational
- Email Delivery Operational
- User Provisioning Operational
- Reporting Operational
- APIs Operational
- Security Vendor Integration Service Operational
PhishER
- Console Operational
- Notification Service Operational
- Inbox Operational
- Integrations Operational
- PhishRIP Operational
- PhishML Operational
- API / Webhooks Operational
KnowBe4 Platform
- Platform Operational
- Real-Time Delivery Operational
Defend
- Console Operational
- Mail Flow Operational
- Authentication Operational
- Deployment Center Operational
- KnowBe4 Security Center Operational
- Secure Web Forms Operational
- Secure Workspace Operational
- KCM GRC Operational
- Phish Alert Button Operational
- Free Tools Operational
- KnowBe4 Website Operational
- KnowBe4 Support Website Operational
- KnowBe4 Community Operational
- KnowBe4 Academy Operational
- Agent Risk Manager Operational
KnowBe4 outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 20, 2026, 11:37 UTC | Prevent - Missing New Domain Registration Advice Console, Console | Minor | 3 days 3 h |
| Oct 13, 2026, 15:03 UTC | Console Login Issues Console, Console, Learner Experience (LX) | Critical | 1 h 13 min |
| Oct 13, 2026, 08:47 UTC | Prevent and Protect - Web Add-in Send Issues (EU Only) Web Add-In, Web Add-In | Major | 4 h 55 min |
| Sep 28, 2026, 21:10 UTC | Prevent and Protect Degraded Performance (US Instances) Mail Flow, Mail Flow | Minor | 3 days 13 h |
| Sep 24, 2026, 17:53 UTC | Protect & Prevent Degraded Performance - US Mail Flow, Mail Flow | Minor | 15 h 23 min |
| Sep 23, 2026, 09:52 UTC | Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only) Authentication, Authentication, Secure Web Forms, Secure Workspace | Minor | 5 h 06 min |
| Sep 23, 2026, 09:00 UTC | Webforms | Partial Submission Issue (UK only) Secure Web Forms | Minor | 5 h 58 min |
| Sep 21, 2026, 09:32 UTC | Protect | Web Access - Error Sending Emails (UK Only) Web Access | Minor | 22 h 55 min |
| Sep 18, 2026, 11:07 UTC | KSAT - Unable to Login (DE and UK Only) Console | Critical | 5 h 40 min |
| Sep 17, 2026, 22:44 UTC | KSAT - Unable to Login (US Only) Console | Critical | 18 h 03 min |
| Sep 16, 2026, 17:47 UTC | Console Login/Access Issue - (UK Instance) Console, Console, Learner Experience (LX) | Critical | 3 h 11 min |
| Sep 11, 2026, 12:43 UTC | Defend | Emails Not Being Rendered in Classic Outlook | No impact | — |
| Sep 4, 2026, 10:53 UTC | Workspace | Email MFA Verification Issues Secure Workspace | Minor | 2 days 21 h |
| Aug 26, 2026, 16:19 UTC | PhishER - Message Processing Delays Inbox | Minor | 3 h 32 min |
| Aug 21, 2026, 08:52 UTC | PAB | Error Reporting Phish using Gmail Phish Alert Button Phish Alert Button | Minor | 6 h 05 min |
| Aug 18, 2026, 14:29 UTC | PAB sending a Non-Delivery Report after an Email is Reported (US Only) Phish Alert Button | Minor | 5 h 45 min |
| Aug 5, 2026, 19:29 UTC | Google Workspace PhishRIP errors PhishRIP | Minor | 26 h 27 min |
| Aug 4, 2026, 19:19 UTC | SAT Account Settings not Loading Console | Minor | 16 h 58 min |
| Jul 28, 2026, 20:00 UTC | Unexpected Emails being quarantined by PhishRIP PhishRIP | Minor | 22 h 58 min |
| Jul 22, 2026, 21:01 UTC | PhishML Degradation | No impact | — |
| Jul 17, 2026, 13:18 UTC | Protect blank purchasing page on store.knowbe4.com KnowBe4 Website | Major | 56 days 1 h |
| Jul 16, 2026, 19:48 UTC | Defend - Redirect Upon Login Console | Major | 1 h 32 min |
| Jul 15, 2026, 16:46 UTC | Protect blank purchasing page on store.knowbe4.com KnowBe4 Website | Major | 21 h 18 min |
| Jul 1, 2026, 14:40 UTC | KSAT Intermittent Login Issues - US Console | Minor | 3 h 21 min |
| Jun 30, 2026, 16:14 UTC | Defend - Increased Email Latency (US Only) Mail Flow | Minor | 3 h 32 min |
50 incidents in our archive since March 10, 2026.
When and where KnowBe4 fails
By weekday
Most incidents start on Tue.
- Mon6
- Tue15
- Wed13
- Thu9
- Fri7
- Sat0
- Sun0
Most affected, last 12 months
- Console15
- Mail Flow5
- Secure Web Forms4
- Training4
- Phish Alert Button3
- Secure Workspace3
- Web Access3
- Inbox2
When KnowBe4 went down with others
- Oct 13, 2026, 14:51 UTC 16 services reported incidents within the hour
- Jun 3, 2026, 13:43 UTC 21 services reported incidents within the hour
- May 19, 2026, 13:59 UTC 14 services reported incidents within the hour
- May 7, 2026, 23:43 UTC 61 services reported incidents within the hour
Scheduled maintenance
- Oct 28, 2026, 19:00 UTC Secure Workspace Scheduled Maintenance (UK)
- Oct 29, 2026, 09:00 UTC Secure Workspace Scheduled Maintenance (US)
Other education services
- Up ams 100% · 90 d
- Up APA 100% · 90 d
- Up APS Physics 100% · 90 d
- Up ASU 100% · 90 d
- Up Auth 100% · 90 d
- Up BrainPOP 100% · 90 d
- Up CK-12 Foundation 100% · 90 d
- Up ClassLink 100% · 90 d
FAQ
- Is KnowBe4 down right now?
- At our last check KnowBe4's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does KnowBe4 go down?
- KnowBe4 reported 19 incidents in the last 90 days (5 major or critical), with 1,642 minutes of major outage: 98.73% uptime.
- When was the last KnowBe4 outage?
- The latest reported incident started on Oct 20, 2026, 11:37 UTC: "Prevent - Missing New Domain Registration Advice", resolved after 3 days 3 h.
- How long do KnowBe4 outages last?
- Half of KnowBe4's incidents in the last 90 days were resolved within 6 h 05 min.
Source: KnowBe4 official status page · RSS of KnowBe4 incidents · status badge for your site