Critical incident
KnowBe4: Console Login/Access Issue - (UK Instance)
Sep 16, 2026, 17:47 UTC
started
20:58 UTC
resolved
3 h 11 min
duration
Affected: Console, Console, Learner Experience (LX)
Current status of KnowBe4: Operational — live KnowBe4 status
Timeline
- Sep 16, 2026, 17:47 UTCidentifiedWe have identified an issue causing login and access issues for accounts on our UK instance.
- Sep 16, 2026, 18:16 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Sep 16, 2026, 20:58 UTCresolvedThis incident has been resolved.
Updates as published by KnowBe4 (original).
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- Primer 17:57 UTC · Google Pay payment disruption
- Barracuda Networks 17:42 UTC · XDR log processing for o365 and email protection is affected by an outage.
- Granicus System 16:53 UTC · Granicus Issue Notification: govDelivery Communications Cloud-Communications Cloud 2FA Voice Authentication Issues
More KnowBe4 incidents
- October 20, 2026 Prevent - Missing New Domain Registration Advice
- October 13, 2026 Console Login Issues
- October 13, 2026 Prevent and Protect - Web Add-in Send Issues (EU Only)
- September 28, 2026 Prevent and Protect Degraded Performance (US Instances)
- September 18, 2026 KSAT - Unable to Login (DE and UK Only)
- September 17, 2026 KSAT - Unable to Login (US Only)