Khoros outage history and status
Is Khoros down right now?
Partly
Partially Degraded Service Affected: US Hosted Communities (maintenance), Third-party APIs (degraded performance) Official status as of Nov 6, 2026, 18:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
3
incidents, 90 days
25 h 06 min
median time to fix
Nov 3, 2026
last incident
Khoros components
Khoros Care
- APAC Hosted Care Operational
- EU Hosted Care Operational
- US Hosted Care Operational
- Agent View Operational
- Analytics Operational
- Manage View Operational
- Secure Verification Operational
- Modern Chat Operational
- Brand Messenger Operational
- Automation Framework Operational
- Secure Forms Operational
- Voice Operational
- Meta Business Products APIs Operational
- Third-party APIs Degraded performance
- CRM Integration Operational
Khoros Communities
- APAC Hosted Communities Operational
- US Hosted Communities Maintenance
- EU Hosted Communities Operational
- Analytics Operational
- Mail Operational
- Third-party Integration Operational
- Aurora SDK Operational
Khoros Corporate
- Atlas (Khoros Community) Operational
- Khoros Case Management & Portal Operational
- Khoros.com Website Operational
- Khoros Developer Documentation Operational
Khoros Flow
- Core System Operational
- Broadcast Operational
- Code Actions Operational
- Flow Designer(UI) Operational
- Analytics Operational
- Chatapp Operational
- Khoros Care Integration Operational
- Voice Integration Operational
- REST API Integration Operational
- Socket SDK Integration Operational
- WebWidget Integration Operational
- Front Integration Operational
- Genesys Integration Operational
- Zapier Integration Operational
- Webhook Actions Integration Operational
- 360Dialog Integration Operational
Khoros Marketing
- User Login Operational
- Organic Publishing Operational
- Calendar Operational
- Approvals Operational
- Account Administration Operational
- Analytics Operational
- Content Center Operational
- Marketing Mobile Apps Operational
- Paid Publishing Operational
- Social Inbox Operational
- Agent Inbox Operational
- Financial Export Service Operational
- Khoros Capture app in Apple Store Operational
Iris AI
- Web app and sign-in Operational
- Agent inbox Operational
- Incoming messages Operational
- Replies Operational
- AI features Operational
Khoros outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Nov 3, 2026, 11:34 UTC | TikTok Integration Connectivity Issues in Khoros Care Third-party APIs | Minor | 41 h 53 min |
| Sep 10, 2026, 21:35 UTC | Problems with message delivery through our Instagram and Facebook integrations Meta Business Products APIs, Third-party APIs | Minor | 8 h 33 min |
| Aug 17, 2026, 10:21 UTC | Analytics data missing since the 14th of August for EMEA region EU Hosted Communities, Analytics | Minor | 25 h 06 min |
| Jul 30, 2026, 13:44 UTC | Missing Community Analytics and Bulk Data API Data in the EU Region EU Hosted Communities, Analytics | Minor | 15 h 58 min |
| Jul 27, 2026, 13:25 UTC | US Care Analytics/Search Service Degradation US Hosted Care, Analytics | Major | 6 h 49 min |
| Jul 9, 2026, 18:45 UTC | Degraded Performance Affecting Flow-to-Care Actions EU Hosted Care | Major | 2 h 02 min |
| Jul 8, 2026, 17:45 UTC | Khoros Care (EU region) - Degraded Performance EU Hosted Care | Major | 32 h 58 min |
| Jul 1, 2026, 09:15 UTC | Khoros Care - Platform Login Interruption APAC Hosted Care | Major | 42 h 11 min |
| Jun 30, 2026, 11:54 UTC | Unable to load chat or send messages for APAC users APAC Hosted Care | Critical | 11 h 57 min |
| Jun 30, 2026, 01:08 UTC | Community-to-Care Ingestion Issue US Hosted Care | Minor | 2 h 20 min |
| Jun 29, 2026, 12:40 UTC | Delays with EU Community-to-Care ingestion EU Hosted Care | Minor | 26 h 05 min |
| Jun 23, 2026, 11:54 UTC | Missing Care Message Analytics Analytics | Minor | 23 h 29 min |
| Jun 15, 2026, 15:28 UTC | Missing/Delayed Community Analytics and Bulk Data API output Analytics | Minor | 22 days 21 h |
| Jun 12, 2026, 14:09 UTC | Partner Channel Degradation APAC Hosted Care, EU Hosted Care, US Hosted Care, Meta Business Products APIs, Social Inbox | Minor | 2 days 12 h |
| May 29, 2026, 15:07 UTC | Classic hosted communities analytics data missing since 24th of May - EU EU Hosted Communities, Analytics | Minor | 8 days 5 h |
| May 28, 2026, 06:38 UTC | MFA Authentication Issues Affecting some user Login APAC Hosted Care, EU Hosted Care, US Hosted Care | No impact | 20 h 40 min |
| May 27, 2026, 04:17 UTC | [AMER] Community Analytics Data Missing Analytics | Major | 5 days |
| May 25, 2026, 01:06 UTC | [APAC] Community Analytics Data Missing APAC Hosted Communities, Analytics | Minor | 3 days 1 h |
| May 20, 2026, 21:31 UTC | Khoros Care - Google My Business replies failing Khoros Care app in Google Play Store | Major | 4 days |
| May 20, 2026, 14:59 UTC | Facebook author names displaying as numeric IDs in Khoros Care Meta Business Products APIs | Minor | 4 days 7 h |
| May 18, 2026, 09:50 UTC | Community Analytics Data not Coming Up APAC Hosted Communities, Analytics | Minor | 40 h 27 min |
| May 13, 2026, 16:00 UTC | Degraded posts ingestion in some Care instances EU Hosted Care, US Hosted Care | Minor | 36 h 58 min |
| May 4, 2026, 09:01 UTC | Data for April 30th missing in EMEA communities in Khoros Communities EU Hosted Communities, Analytics | Minor | 4 days 6 h |
| Apr 30, 2026, 18:44 UTC | Degraded Performance - Khoros Community Aurora US Hosted Communities | Minor | 1 h 18 min |
| Apr 28, 2026, 23:46 UTC | [ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal US Hosted Communities | Minor | 2 h 16 min |
51 incidents in our archive since January 20, 2026.
When and where Khoros fails
By weekday
Most incidents start on Mon.
- Mon14
- Tue8
- Wed11
- Thu10
- Fri7
- Sat1
- Sun0
Most affected, last 12 months
- Analytics19
- US Hosted Care13
- EU Hosted Care12
- EU Hosted Communities9
- APAC Hosted Care8
- US Hosted Communities8
- APAC Hosted Communities4
- Agent View3
When Khoros went down with others
- Jul 27, 2026, 13:25 UTC 22 services reported incidents within the hour
- Jul 8, 2026, 17:17 UTC 16 services reported incidents within the hour
- Jun 12, 2026, 13:56 UTC 19 services reported incidents within the hour
Scheduled maintenance
- Nov 7, 2026, 16:00 UTC Khoros APAC Community Stage Maintenance - Nov 7, 2026
- Nov 7, 2026, 23:00 UTC Khoros EMEA Community Stage Maintenance - Nov 7, 2026
- Nov 8, 2026, 08:00 UTC Khoros AMER Community Stage and Production Maintenance - Nov 8, 2026
- Nov 8, 2026, 16:00 UTC Khoros APAC Community Production Maintenance - Nov 8, 2026
- Nov 8, 2026, 23:00 UTC Khoros EMEA Community Production Maintenance - Nov 8, 2026
- Nov 9, 2026, 08:00 UTC Khoros Marketing AMER Maintenance - Nov 9, 2026
- Nov 9, 2026, 08:00 UTC Khoros Community Staging Maintenance (AMER) - Nov 9, 2026
- Nov 9, 2026, 08:00 UTC Khoros AMER Community Production Maintenance - Nov 9, 2026
- Nov 10, 2026, 08:00 UTC Khoros Community Staging Maintenance - AMER - Nov 10, 2026
- Nov 10, 2026, 08:00 UTC Khoros AMER Community Production Maintenance - Nov 10, 2026
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FAQ
- Is Khoros down right now?
- At our last check Khoros's official status page reported: Partially Degraded Service. This page refreshes the status every few minutes.
- How often does Khoros go down?
- Khoros reported 3 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Khoros outage?
- The latest reported incident started on Nov 3, 2026, 11:34 UTC: "TikTok Integration Connectivity Issues in Khoros Care", resolved after 41 h 53 min.
- How long do Khoros outages last?
- Half of Khoros's incidents in the last 90 days were resolved within 25 h 06 min.
Source: Khoros official status page · RSS of Khoros incidents · status badge for your site