Iterable incidents — OutageDB

Minor Iterable incident: Timeouts on User Update API Endpoints

Tue, 22 Sep 2026 19:02:15 GMT

Resolved after 56 min.

Minor Iterable incident: EU platform slowness and gateway errors

Thu, 10 Sep 2026 14:53:50 GMT

Resolved after 2 h 23 min.

Minor Iterable incident: Subset of customers using Twilio for SMS seeing a portion of messages getting droppped

Tue, 01 Sep 2026 17:19:19 GMT

Resolved after 58 min.

Minor Iterable incident: Email Send Delays with Partial Sparkpost outage on US-WEST-2.

Fri, 24 Jul 2026 16:30:32 GMT

Resolved after 2 h 39 min.

Critical Iterable incident: Iterable Application Issues in US Datacenter

Thu, 16 Jul 2026 09:27:53 GMT

Resolved after 40 min.

No impact Iterable incident: WhatsApp Messaging Delays and Failures

Fri, 12 Jun 2026 16:23:59 GMT

Resolved after 54 min.

Critical Iterable incident: Iterable Web Application Outage - US and EU Regions

Tue, 12 May 2026 23:31:10 GMT

Resolved after 37 min.

No impact Iterable incident: Journey pages are not responding

Thu, 16 Apr 2026 10:09:23 GMT

Resolved after 50 min.

Minor Iterable incident: Elevated API Error Rates in US Region

Tue, 14 Apr 2026 18:02:50 GMT

Resolved after 2 h 34 min.

Minor Iterable incident: Ingestion and processing delay

Wed, 25 Mar 2026 19:00:39 GMT

Resolved after 22 min.

Minor Iterable incident: Customers on c102 are experiencing degraded performance

Tue, 17 Mar 2026 18:07:31 GMT

Resolved after 1 h 14 min.

Minor Iterable incident: Proof Send Functionality Degraded

Mon, 16 Mar 2026 16:18:56 GMT

Resolved after 2 h 32 min.

Major Iterable incident: Email send delays for some US-hosted SparkPost traffic

Tue, 24 Feb 2026 19:51:42 GMT

Resolved after 1 min.

Major Iterable incident: app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.

Tue, 24 Feb 2026 18:18:47 GMT

Resolved after 11 min.

No impact Iterable incident: Delayed sends from 7am to 9am ET (retro-active)

Mon, 16 Feb 2026 15:35:28 GMT

Resolved after —.

Minor Iterable incident: Iterable web elevated error rates

Thu, 08 Jan 2026 20:17:29 GMT

Resolved after 1 h 26 min.

No impact Iterable incident: API Update Timing Out

Thu, 01 Jan 2026 22:05:06 GMT

Resolved after 21 h 53 min.

No impact Iterable incident: Delayed Message Sends

Tue, 18 Nov 2025 14:46:17 GMT

Resolved after 1 h 52 min.

Major Iterable incident: Platform Impact – Third-Party Vendor Disruption (Regional)

Mon, 20 Oct 2025 13:15:26 GMT

Resolved after 8 h 40 min.

Minor Iterable incident: Incident Status Update: Journey Exit Malfunction

Thu, 09 Oct 2025 14:48:23 GMT

Resolved after 5 days 5 h.

No impact Iterable incident: Catalog Service Disruption

Mon, 22 Sep 2025 07:24:39 GMT

Resolved after 1 h.

Minor Iterable incident: [Europe] 504 Errors on Data Export API (EU)

Mon, 15 Sep 2025 17:28:49 GMT

Resolved after 29 min.

No impact Iterable incident: Resolved: api-hightraffic Errors in Europe

Thu, 11 Sep 2025 16:37:00 GMT

Resolved after <1 min.

Major Iterable incident: Iterable Auth service degraded

Fri, 08 Aug 2025 23:44:13 GMT

Resolved after 45 min.

Minor Iterable incident: Embedded Messaging Send Skips are Impacting Customers

Fri, 01 Aug 2025 20:32:39 GMT

Resolved after 4 h 55 min.