Major incident
Island: Data and analytics
Jul 20, 2026, 12:46 UTC
started
13:07 UTC
resolved
21 min
duration
Affected: US - Management Console, EU - Management Console, UK - Management Console, Canada - Management Console, AU - Management Console, CN - Management Console, US - Data Services, EU - Data Services, UK - Data Services, Canada - Data Services, AU - Data Services, CN - Data Services
Current status of Island: Operational — live Island status
Timeline
- Jul 20, 2026, 12:46 UTCinvestigatingWe are investigating and issue that impacts the visiblity of data and analytics in the Management Console and working on remediation.
- Jul 20, 2026, 12:59 UTCidentifiedWe identified an issue that can impact the visibility of data and analytics in the Management Console. We are monitoring the situation and will be updating shortly.
- Jul 20, 2026, 13:07 UTCresolvedThe issue that impacted the visiblity of data and anaytics in the Management Console was resolved and the service is fully operational.
Updates as published by Island (original).
Other services with incidents at the same time
- OpenText 13:34 UTC · Frankfurt EU18 experienced service unavailability
- JetBrains Cloud Platform 12:10 UTC · Possible issues with users quota
- unico skill 12:10 UTC · Instability affecting ID CLOUD capabilities
- Personio Statuspage 11:58 UTC · Issue with place holders in offer documents
More Island incidents
- October 1, 2026 SIEM Service Issue
- September 10, 2026 Management Console - Data and analytics
- July 2, 2026 Login issue
- May 4, 2026 Secure Viewer Issue
- April 23, 2026 Login issue
- April 22, 2026 Login issue