Major incident

Instructure: Some users are having difficulties logging into Student ePortfolios

May 7, 2026, 17:21 UTC
started
15:52 UTC
resolved May 11, 2026
3 days 22 h
duration

Affected: Student ePortfolios

Current status of Instructure: Operational — live Instructure status

Timeline

  1. May 7, 2026, 17:21 UTC
    investigating
    We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.
  2. May 11, 2026, 15:52 UTC
    resolved
    This incident has been resolved.

Updates as published by Instructure (original).

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