Minor incident

Ingresso: Nliven API issue - affecting response times

Oct 19, 2026, 14:19 UTC

started

11:23 UTC

resolved October 20, 2026

21 h 04 min

duration

Affected: API

Current status of Ingresso: Operational — live Ingresso status

Timeline

Oct 19, 2026, 14:19 UTC
investigating
Initial troubleshooting points to an issue with the Nliven API. Raised with Nliven team .
Oct 19, 2026, 16:24 UTC
investigating
Nliven have confirmed there is no issue on their side. Restarting the pods appears to have resolved the issue but the engineering team will continue to monitor.
Oct 19, 2026, 18:31 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 20, 2026, 11:23 UTC
resolved
This incident has been resolved.

Updates as published by Ingresso (original).

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