OutageDB

Ingresso outage history and status

Is Ingresso down right now?

No
All Systems Operational Official status as of Nov 6, 2026, 18:17 UTC (refreshing…)
100%
uptime, 90 days
4
incidents, 90 days
1 h
median time to fix
Oct 27, 2026
last incident

Ingresso components

Ingresso outage history

Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 2 incidents, 0 min of major outage 2 Mar Apr: 3 incidents, 0 min of major outage 3 Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 1 incidents, 0 min of major outage 1 Sep Oct: 2 incidents, 0 min of major outage 2 Oct Nov: 0 incidents, 0 min of major outage Nov
Ingresso incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 27, 2026, 10:08 UTC Availability issues with Spektrix BE systems
API
 No impact 46 min
Oct 19, 2026, 14:19 UTC Nliven API issue - affecting response times
API
 Minor 21 h 04 min
Sep 19, 2026, 07:16 UTC Production Issue affecting whitelabel connectivity
White label websites
 No impact 40 min
Aug 18, 2026, 11:00 UTC Connection Issue affecting Merlin and Six Flags NA systems
API
 No impact 1 h 14 min
Apr 14, 2026, 16:15 UTC Incident Summary – Payment Processing Disruption (Whitelabel Customers)
White label websites
 No impact 3 h 40 min
Apr 10, 2026, 08:33 UTC Intermittent Network issues affecting availability for distributors
API
 Minor 1 h 53 min
Apr 1, 2026, 20:26 UTC API connectivity issue impacting NLiven ticketing systems, resulting in sales disruption for some partners.
API, White label websites, Supplier ticketing systems
 No impact 14 h 01 min
Mar 31, 2026, 08:56 UTC Control Panel Reporting Access Unavailable
Reporting
 No impact 1 h 01 min
Mar 20, 2026, 11:28 UTC Merlin APAC (Sydney Cluster) - bookings failing
API, Supplier ticketing systems
 No impact 2 h 40 min
Feb 16, 2026, 11:28 UTC Post SSL Maintenance update - Lagging Issues affecting availability
API
 No impact 1 h 57 min
Nov 13, 2025, 14:12 UTC AWS latency issues causing intermitted whitelabel availability.
White label websites
 No impact 1 h 59 min
Apr 1, 2025, 13:25 UTC API connectivity issue affecting Ticketmaster Ticketing systems
API, White label websites, Supplier ticketing systems
 No impact 3 h 58 min
Mar 31, 2025, 17:16 UTC Nliven systems offline
API, White label websites, Supplier ticketing systems
 No impact 2 h 12 min
Feb 11, 2025, 14:44 UTC AWS Load Balancer issue affecting availability
API, White label websites
 Major 5 min
Jan 30, 2025, 12:01 UTC Experiencing Network issues causing slow availability and possible time outs
API, White label websites, Supplier ticketing systems, Reporting, Supplier connectors
 No impact 4 h 35 min
Jan 24, 2025, 15:27 UTC Merlin UK and Europe - some events offline
API, White label websites, Supplier ticketing systems, Supplier connectors
 No impact 11 days 17 h
Jan 24, 2025, 10:08 UTC Merlin UK and Europe - events offline
API, White label websites, Supplier ticketing systems, Supplier connectors
 No impact 3 h 57 min
Dec 4, 2024, 13:00 UTC White Labels - Stripe - credit card authorisation offline
White label websites
 No impact 7 min
Nov 19, 2024, 08:48 UTC E-ticket formatting challenge
White label websites
 No impact 7 h 36 min
Sep 4, 2024, 12:41 UTC Issue with display of Banner image on customer confirmation emails
White label websites
 No impact 45 min
Aug 21, 2024, 16:46 UTC Production infrastructure issue - affecting availability across white labels and API
API, White label websites
 Major 33 min
Aug 12, 2024, 14:05 UTC AWS DNS issue affecting ingresso.co.uk and ticketswitch.com domains - intermittent availability issues
API
 No impact 3 h 21 min
May 20, 2024, 13:01 UTC ATG Audience view - system offline
Supplier ticketing systems
 No impact 17 min
Feb 6, 2024, 20:53 UTC ATG system - bookings failing
API, White label websites, Supplier ticketing systems
 No impact 17 min
Feb 1, 2024, 15:13 UTC Merlin (UK : Alton Towers / Chessington / Thorpe Park / Warwick Castle + German Theme Parks) currently offline
API, White label websites, Supplier ticketing systems
 No impact 3 h 03 min

49 incidents in our archive since July 4, 2022.

When and where Ingresso fails

By weekday

Most incidents start on Tue.

  • Mon9
  • Tue14
  • Wed8
  • Thu7
  • Fri8
  • Sat2
  • Sun1

Most affected, last 12 months

  • API7
  • White label websites4
  • Supplier ticketing systems2
  • Reporting1

Other e-commerce services

FAQ

Is Ingresso down right now?
At our last check Ingresso's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Ingresso go down?
Ingresso reported 4 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Ingresso outage?
The latest reported incident started on Oct 27, 2026, 10:08 UTC: "Availability issues with Spektrix BE systems", resolved after 46 min.
How long do Ingresso outages last?
Half of Ingresso's incidents in the last 90 days were resolved within 1 h.

Source: Ingresso official status page · RSS of Ingresso incidents · status badge for your site