No impact incident

Hostek: DNS Resolver Issues Affecting Email Delivery in STL

Current status of Hostek: Minor issues — live Hostek status

Timeline

1. Oct 13, 2026, 19:34 UTC
   investigating
   We are currently investigating a DNS resolver issue affecting customers hosted on Pod-2 and Pod-4 in our St. Louis (STL) data center. This issue is primarily impacting email delivery. Affected DNS Resolvers: Pod-2: 46.254.108.34, 46.254.108.35 Pod-4: 37.72.136.14, 37.72.136.15 Our cPanel Engineering and Network teams are actively investigating the issue and working toward a resolution. We will provide further updates on this status page as more information becomes available. We apologize for the inconvenience and appreciate your patience while our teams work to resolve this issue.
2. Oct 13, 2026, 21:55 UTC
   monitoring
   We have identified the cause of the DNS resolver issue and have implemented a fix. Our team is actively monitoring the affected resolvers to verify that the issue has been fully resolved. We will continue to monitor the situation and provide further updates as needed. We apologize for the inconvenience and appreciate your patience while we work to ensure service stability.
3. Oct 14, 2026, 08:33 UTC
   resolved
   We have been able to address the issue that caused the incident, and have verified the services are operating as intended. Should you experience any issues, please let us know by contacting our support team.

Updates as published by Hostek (original).