Major incident

Hootsuite: Inbox access issues

Affected: Hootsuite Web Application

Current status of Hootsuite: Operational — live Hootsuite status

Timeline

1. Jul 2, 2026, 11:18 UTC
   investigating
   We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.
2. Jul 2, 2026, 11:39 UTC
   resolved
   We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.

Updates as published by Hootsuite (original).