Major incident

Hootsuite: Platform Login Issues

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Current status of Hootsuite: Operational — live Hootsuite status

Timeline

1. Jul 27, 2026, 22:48 UTC
   investigating
   Hey there. We are experiencing issues with logging into the Hootsuite platform. You may have trouble logging in with your email and password, or may see an error stating your organization is not set up for SSO. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
2. Jul 28, 2026, 01:59 UTC
   monitoring
   Our team identified the root cause and released an update to address the behavior — you should no longer experience trouble logging in with your email and password or see an error stating your organization is not set up for SSO. If you continue to experience any difficulties, please reach out to our support team. Thank you for your patience.
3. Jul 28, 2026, 02:46 UTC
   resolved
   We are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for your patience.

Updates as published by Hootsuite (original).