Major incident

Hootsuite: Meta Incident Affecting Facebook & Instagram Data Delivery

Affected: Hootsuite Web Application, Hootsuite Mobile Application, Sparkcentral Web Application

Current status of Hootsuite: Operational — live Hootsuite status

Timeline

1. Jul 19, 2026, 09:19 UTC
   monitoring
   Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.
2. Jul 19, 2026, 09:50 UTC
   resolved
   We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

Updates as published by Hootsuite (original).