Major incident

Granola: Granola Mobile delays in transcribing and summarizing notes

Jun 2, 2026, 11:36 UTC
started
14:13 UTC
resolved
2 h 37 min
duration

Current status of Granola: Operational — live Granola status

Timeline

  1. Jun 2, 2026, 11:36 UTC
    identified
    We've identified an issue with Granola Mobile failing to transcribe and summarize some notes. This appears to be an issue with our transcription provider, so we're following up with them. Notes that fail to transcribe as a result of this can be retried later, once this issue is resolved.
  2. Jun 2, 2026, 14:13 UTC
    resolved
    This issue should be resolved now and mobile transcriptions should be completed as normal. Apologies for any disruption!

Updates as published by Granola.

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